Category Archives: Triple III
TRIPLE III TIME: Innovation Tracking
Innovation Tracking has unofficially been one of my career life hobbies. It started years ago when I thought the world should have/create a National Center for Public Sector Innovation (NCPSI). I appreciated the great group of co-workers and work colleagues that joined my hobby from a distance. Interestingly NCPSI development activities went much further than anyone but me expected! However it was one of those concepts that was a little ahead of its time…so it faded.
But today think about how people make it a practice…even a service to follow/track trends. There are society, fiscal, political, medical trends…and the list goes on. Often they reveal interesting economic growth patterns or changes in how people act, vote, etc. So how about we apply this style of activity and begin a special “creativity movement” and have “followers” participate in Innovation Tracking!
We would begin by simply applying Innovation Tracking to individuals. Could they report that they have tried an innovative new practice in their world of work…weekly? How about observing innovative change…large or small in the product/service they offer? Next, how about if people tracked innovation in their community? A new walking path…a new voting process…a new/alternative downtown…or just an alternative cooperative music/performance get together.
Because of what I do and who I am personally…I do Innovation Tracking all the time. I review innovation organizations online, belong to innovation “groups”, and try to initiate some form of innovative practice with those I work with and even in my personal life…everyday…yes EVERYDAY!
Try it. Don’t make Innovation Tracking harder than it is. Do it in an effort to see more positivity and commit to a belief that there is ALWAYS A BETTER WAY!
TRIPLE III TIME: Public Sector Continuous Improvement… Now or Later?
This weeks TRIPLE III TIME message is my quarterly American Society for Public Administration PA Times article entitled: Public Sector Continuous Improvement… Now or Later? As you can guess, in the article I try to encourage a greater focus on employing a standard of continuous improvement processes to develop quality and efficiency in the public/private non-profit service sectors.
Hopefully everyone reading this article will agree that NOW is the best time to move into a “zone” of public sector product/service continuous improvement. What a great common theme to rally around!
LEARNING MOMENTS: Educationing Your Organization

Sometimes in your career-building journey you try-out different actions and attempt to determine the best ways(s) forward. You never know for sure if certain activities are the best… if the timing is right… and/or if your initiative for development even makes good progress sense?
This very special Educationing Your Organization Inspiring Innovations LEARNING MOMENTS podcast is about my time as an agency leader and my non-traditional design for developing the organization. It was a unique, fun time. I know you will enjoy this podcast discussion.
TRIPLE III TIME: “Stretching Flexibility”
Yes it is the start-up of a new college semester…and yes I am again teaching a couple classes in American Government & Politics. It is satisfying to know and see all of the students in person and again draw on their real attendance energy when in the classroom.
It is always my practice to spend the first class period as a “get-to-know-you” moment. Of course we cover course expectations but before we end that first class I always try to give them a special word…phrase…or sentence that specializes the learning time that we will share. So this semester I told them we will discuss the need and importance for every professional to begin: “Stretching Flexibility”
What does this mean to the students…why is the combination term “Stretching Flexibility” so major that each student would talk about it after they complete the class?
Well first as I continually stress to every class that American Government & Politics impacts everyone and everything in their daily lives… “Stretching Flexibility” actions must be applied. For example in the area of education, we must continue to learn and teach with more of a non-traditional mindset. Likewise with the speed of medical science…we must be more open to the fact that quality treatments can be developed in shorter time periods (i.e. stretch our capacities to be flexible in trying new medicines).
The class will also regularly talk about the magnitudes of technology in all fields of employment and how only by Stretching YOUR Flexibility will you be able to effectively and efficiently work in the new economy. Additionally during the conduct of every class session we will address the quiet, increased personal/professional value of Stretching and being more Flexible in applying your observation and listening skills.
As we near the end of the course hopefully they will know that “Stretching Flexibility” means that CHANGE will be the most constant occurrence in your life. And finally in my pursuit of theming “Stretching Flexibility” for the class, I will challenge them to look around and see if they can locate a local, regional, state, national and/or international Champion who “Stretches Flexibility” everyday…EVERYDAY.
It will be a good semester. I wish you all could join us!
TRIPLE III TIME: TIME MANAGEMENT
As you age the challenges of managing your time seem to grow more every day. I guess this should not be a big surprise because the older you get…the more you realize that your “time” is limited. So maybe it’s appropriate for this reason and maybe more for all of us to give TIME MANAGEMENT some special attention this week!
First think about where time management challenges come from. Are most of them generated by employment…family…personal finance…or unforeseen life issues? Second try and determine if certain circumstances drive more time management issues to you or does your life/work style build the incidence of endless challenges and thereby rob you of quality time.
I believe everyone…EVERYONE should seriously assess and personally redesign their own TIME MANAGEMENT strategy…monthly! Creatively addressing the issue of TIME MANAGEMENT on a “keep it fresh” and pre-planned basis is a professionally strong activity. We talked about it before…the speed of change…advances in technology…and a global economy…all demand a persistent TIME MANAGEMENT effectiveness review.
Ok, ok…I can hear the question: What specific TIME MANAGEMENT considerations do I employ? Well, consider these:
- Prioritize completing tasks that enable co-workers to advance their work.
- Perfection doesn’t exist…so do a good job and move on.
- Take on a leader mindset…and don’t allow for time wasting distractions/discussions.
- If you are unsure of what tasks are most important…ask management.
- Minimize multi-tasking…it often reduces product/service quality.
One last thought: My grandpa used to remind me to not waste or give away your time…”cause it comes to you in a limited amount”.
TRIPLE III TIME: YOU Make Your Own GOOD LUCK!
We have all heard the expression: “YOU Make Your Own GOOD LUCK!” And you have also heard the statements:
*”I have the worst luck…things never go my way!”
*”I tried everything but I am someone where good luck just doesn’t come my way!”
And what if you do a quick self-assessment…which statement best exemplifies your style/position?
I am a total believer in the phrase: YOU Make Your Own Good Luck! Why? Because as you take on certain work/life projects…your attitude/approach will very much dictate the LUCK you feel. Your positive approach/statements will be infectious and will cause others to contribute quality positiveness to your cause.
Also, the progressive energy you generate will cause you to look and research other good opportunities that may be related to your initiative and that too will convey a GOOD LUCK message. Additionally people are naturally attracted to positive people. As a result, the potential for them to bring with them GOOD LUCK opportunities and cool experiences goes way up.
Building and having a “YOU Make Your Own GOOD LUCK! attitude/approach costs you nothing. However, having a “YOU Make Your Own GOOD LUCK!” attitude/approach can result in priceless unseen/unexpected benefits.
YOU decide.

TRIPLE III TIME: Make The Call
This week I had a pretty good plan surrounding the TRIPLE III TIME message I would share. Then I received information regarding a wonderful work colleague who was making a very important life change. My first thought was to send her a fun, thoughtful, supportive email that she could re-read if she wanted to. I could “word-smith” the message so I captured as many important issues that were significant to both of us during the many years we worked together. Then I realized that is NOT what I really wanted to do. And for many, many reasons I decided to…and did Make The Call!
Unfortunately in this age of over-communication via social media…I believe the simple act of making phone calls to hold a real conversation has become “old fashioned”. People believe that texts and emails save valuable time in your work/life day. I understand that they may…but can anyone defend the conversation quality of those types of communications. And yes there are many other forms of social media communication that are high tech, fast and continuous…but do they contain the best elements of sincerity and friendship?
My life/work action recommendation is that when in doubt…Make The Call. Sentences become more than words on paper, smiles develop from hearing the details, memories become legacy building blocks, and the value of a promise of staying in touch becomes real. Making calls does not have to be a “monopolizer” of your time…rather a reinforcement mechanism for maintaining your life/work career-long network of true colleagues.
Thanks to JB and SB for helping create this message and thanks to TR for reminding me what’s important.
TRIPLE III TIME: Who’s In The Room?
Isn’t it always a challenge to try and maximize attendance at training sessions, staff meetings, recruitment events and/or other assemblies that you often spend a whole lot of time, energy and money planning? Then even as the activity is underway, isn’t it natural to spend extra time reviewing Who’s In The Room? And guess what…isn’t it also likely that after the session is over and the presenter was absolutely excellent…that more time is utilized discussing the fact that the room was only half full instead of feeling good about the quality of the event!!
Well let me first admit that I have fallen into the Who’s In The Room? evaluation mode too many times. My assessment of an event has been driven more by attendance expectations…rather than the excellent learning that was achieved by those participating. Simply put I focused more on those NOT in the room…rather than those who were!
The goal of this TRIPLE III TIME message is to encourage EVERYONE to always dedicate the majority of your leadership/management attention to who IS in the room for critical trainings, meetings and events. Think about this issue in terms of time management. Consider:
- Time wasted while trying to understand/rationalize poor attendance
- Understanding that you CAN NOT positively impact people who didn’t attend.
- Realizing the extra special product/service quality improvement impacts that were shared with those that DID attend.
- The importance of measuring more than attendance.
- The opportunity to have more personal/individual time with attendees that may turn out to be “priceless!”.
In closing let me say that I no longer allow myself to over-focus on event attendance. Instead I emphasize appreciation to those who honor their commitments and responsibilities…and make sure they receive the best opportunities and support I can offer.
TRIPLE III TIME: Talking “Dress Code”
Now that the major “working from home” phenomenon has eased and face-to-face customer service has been prioritized…has anyone given much thought about the pandemic effect on tomorrow’s “dress code”? Do you think that our recent health scare and distancing from people would/should be a reason or rationale for softening what should be professionally worn to work…no matter your occupation?
Strangely I have received interesting comments from both sides of this issue. Some say that the pandemic and work-from-home experience will lessen the importance of appropriate work attire…and heightens the focus on one’s work capabilities. On the flip side I have heard several individuals indicate that they believe workers will make efforts to improve their workplace image with “a better look” than they had maintained in the past!
Well first I have to admit that I don’t recall ever Talking “Dress Code” in any of my nearly eight (8) years of TRIPLE III TIME blogging! Second with my position on this issue I may show my age…and emphasize the value of tradition. Regardless I do feel it is prime time to give yourself a cool fresh start.
I believe “looking like you mean business”…means a lot. Looking your best displays pride in what you do and who you represent. This does not mean looking better just on Monday’s or boss visitation days. Looking like you mean business should be an every work day priority. This Talking “Dress Code” work ethic came from my Ma and Dad. Despite their farming world-of-work, they understood the value of looking professional EVERYTIME the opportunity or responsibility required it.
Bottomline: Look like you mean business in your world of work. The quiet respect and attentiveness you will receive will be worth the effort.
TRIPLE III TIME: Creativity “Fertilizer”
Have you ever heard or thought about the priceless value of spreading Creativity “Fertilizer” in your home…workplace…community? This notion may sound odd and a little bit “out-there”…but consider the progressive impacts this type of activity can produce.
First think about the fact that most people really like becoming engaged with creative people. Whether it’s the positive energy, thinking beyond the norm, and/or just the “dream-ability” that results from an open, blended discussion.
But what do I mean by spreading Creativity “Fertilizer”? Here are a few examples:
Writing down a fun single word on the breakroom board and asking for cool thoughts from co-workers.- Setting 15 minutes aside every other day to just visit with a co-worker about “what-else” your group could initiate.
- Having an IDEA DROP-BOX in your workplace…for everyone.
- Including a Creativity & Innovation time on every meeting agenda.
- Sending out a monthly message to friends and colleagues asking for them “sprinkle” a little Creativity “Fertilizer” in their workplaces.
- Occasionally bringing in a professional person…not connected to your workplace and asking them to share thoughts about creativity in their world.
I believe it is critical for everyone to spread a little Creativity “Fertilizer” from time-to-time. It is a solid professional development habit and it makes innovative thoughts and actions contagious!