You never know when an old concept or words from days long past will show up and help you make your monthly podcast message even more special!  Listen closely.

Too often there are few structured initiatives totally dedicated to the purpose of IDEA Generation.  Hopefully this first podcast of 2018 will provide a unique “Starting Line”!

Is there a difference between Customer Service and Service to a Customer? This month’s Learning Moments podcast discussion takes a curious look, but mostly stresses the importance of making your service SPECIAL everyday…EVERYDAY!

Listen carefully!