TRIPLE III TIME: Quality COMMUNICATION Management (QCM)
People in all areas of their lives often are concerned about how well they communicate. Whether it is with family members, co-workers, students, friends or colleagues in their career field… Quality COMMUNICATION Management (QCM) is a critical, priority concern.
Today more than ever before, I believe the greatest challenge in the area of high quality communication is the diversity of communication options. Think about it. Tweets, emails, phone calls, letters, texts, podcasts, FaceTime, in-person meetings and other social media-isms…make the objective of delivering a complete and informative message understandably difficult.
So what’s the III self-help answer: Complete a Quality COMMUNICATION Management (QCM)assessment/evaluation! What do I mean?
My “official” QCM Assessment/Evaluation calls for a periodic “Test of 3” in specific communication areas. For example:
- Take 3 email examples and determine if they are complete messages or just “blips” of what you want to say.
- Take 3 cell phone messages and determine if the discussion assumes the call receiver knows everything you expect they do.
- Take 3 formal letters you have written/sent and assess them for purpose, content, receiver expectations and timeliness.
- Take 3 meeting agendas that you have utilized in recent in-person meetings and evaluate them for main topic(s), use of personnel time and outcomes.
- Take 3 virtual training session recordings and measure your learning points, questions asked and knowledge obtained.
Conducting multi-media Quality COMMUNICATION Management (QCM) assessments/evaluations is very…VERY IMPORTANT in today’s world. Use the five questions in this TRIPLE III TIME message as starter points…then create your own measuring sticks. And go ahead be critical…it will only make you better!

Posted on November 24, 2023, in COMMUNICATION LIVES, Triple III. Bookmark the permalink. Leave a comment.
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