TRIPLE III TIME: YOUR Words Matter!
During this time of low supply of available, qualified new employee candidates, it has become more challenging to misfortunately retain your current workforce. What do I mean by “misfortunately retain” in the previous sentence? I mean that in many cases poor work habits, excess absenteeism and less than appropriate employee attitudes are silently overlooked in today’s workplace. In a unique, unplanned, unforeseen way…employers have sometimes assumed a position that “a poor employee is better than no employee”!
How does this scenario apply to this week’s TRIPLE III TIME message” YOUR Words Matter?
I believe that today it is critical for leaders and managers to be more direct and honest in their product development assignments and quality of service expectations. “Sugar coating and softening” messages in these areas should make you question yourself…how much do YOUR WORDS MATTER! Whether your directives, instructions and /or positive action words are delivered in written, online or in-person fashion; the need for simple, specific, timely expectations should be totally clear. In addition, it may be more unfortunately appropriate during these employee supply-demand challenge times to also include verbiage on negative consequences for non-action. Today including consequences information in personnel communications as a necessary standard will increase the likelihood the fact that YOUR Words Matter!
Is this an example of progressive professional discomfort…Yes. Is it an easy personnel action…No. If applied correctly and consistently will it make a positive personnel difference…Yes.
Are there other questions?