TRIPLE III TIME: LEADERSHIP: We All Need Reminders
Leadership is and continues to be an ever-learning professional skill area. Even when you think you have “mastered the art” of understanding and implementing great leadership strategies, a new, different, 21st century challenge arises.
Recently a great friend and colleague passed along highlights from a leadership training series her group sponsored. The workshops were presented by Lou Rabaut and here are several self-improvement reminders he shared:
- An emotional (psychic) paycheck is important to an employee’s job satisfaction.
- It isn’t always what is said, but how it is said that influences your team.
- Emotional intelligence is something that can be learned and developed, and will add value to anyone’s leadership and other relationships.
- People who are more emotionally intelligent tend to be more self-aware, self-confident, empathic, curious, passionate, optimistic, adaptable, grateful and balanced. They also tend to be deeper thinkers, change agents, and can discern wants from needs.
- You cannot influence people unless they trust you; trust happens when a person is competent, acts with character and connects with others.
- When engaged in conflict resolution with your team members: define the conflict as us versus the problem, identify shared values/beliefs/concerns, separate opinions from facts, and actively listen.
- Consider using an O3 (one-on-one) meeting with your team members: a regularly scheduled meeting between the employee and the leader, is managed by the employee, sticks to an agenda, keeps alignment/focus, and helps prevent emergencies.
- Remember that not everyone learns the same way you do.
- An effective on-boarding process for a new hire leads to greater probability of retention.
Thanks Jackie for helping all of the TRIPLE III TIME readers benefit from one of the leadership opportunities you arranged for your organization.