TRIPLE III TIME: Customer Service Made Easy!

Sep 15

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I don’t know if I ever stated (or admitted) this fact in any of my blogs or podcasts…but yes I played trumpet in my family’s polka band.  And I have to say that although we were not the greatest polka band in the world…we were pretty good!  My Dad played accordion…my oldest sister the clarinet…older brother the drums and me on the trumpet.  The bottom line truth is that none of us were superb musicians (except my Dad)…but we were great entertainers.

POLKARecently I had the privilege of enjoying an old-time polka band playing in a small local venue.  The music was wonderful and the band members although senior in their years…were very much crowd pleasers in every way.  So now you are asking when and why did this TRIPLE III TIME Customer Service Made Easy message idea become prime time in my mind while basking in this great musical moment?!

Let me explain.

During our polka band time…we were a SOLID TEAM.  Our COMBINED TALENTS and SKILLS created a helpful, meaningful product/service.  Our PRESENTATION STYLE and DELIVERY was always authentic and consistent.  And finally our ability to be FLEXIBLE and ADAPTABLE to the needs and wishes of all attending our events…resulted in Customer Service Made Easy!

It would be fun to share more about our polka band experience which all faded way too soon.  But this week it was an extreme pleasure to describe how being a SOLID TEAM with COMBINED TALENTS and SKILLS…and a quality PRESENTATION STYLE and DELIVERY while remaining FLEXIBLE and ADAPTABLE can not only be fun…but also be a working example of Customer Service Made Easy!

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About Inspiring Innovations, Inc.

Marv Pichla is currently the owner and Creative Advisor for his own small business, Inspiring Innovations, Inc. Sharing his unique experience with entrepreneurship and innovation in public service, Marv consults with public and private business, education, and community organizations to develop new and different problem solving methods through real-life example-based learning. Prior to starting-up Inspiring Innovations, Inc. Marv served as Executive Director for Thumb Area Michigan Works! As Executive Director, Marv used public sector innovation as his guide for the organizations regional career development, employment service, education and strategic planning initiatives. Finally, Marv was raised on a farm in the Thumb Area of Michigan where he claims he received the education principles he values most. However, he obtained his Bachelors and Masters Degrees from Center Michigan University in Public Administration and eventually his Ph.D. from Capella University in Minnesota. Marv can be reached at: mpichla@inspiringinnovationsllc.com

Posted on September 15, 2023, in LEADERSHIP - ALWAYS!, SPECIAL TOPICS. Bookmark the permalink. Leave a comment.

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