Each week as I consider what topic to discuss in this TRIPLE III TIME message space, it is fun when a topic seemed to find me.  In a number of friend, colleague and even family conversations, the issue of workplace morale was raised and stressed as a common problem.  “At an all-time low”…“Even the normally happy ones are lack-luster”…and “Maybe we should hire a Morale Officer to help”…are all real time quotes about the challenge of low morale in the workplace.

So armed with this documented need for Inspiring Innovations Advisor assistance, outlined below are my TOP 10 duties for the Morale Officer position:

1. Instruct everyone to smile…a lot!
2. Meet with co-workers to resolve workplace feuds…before bringing in the “higher-ups”
3. Recommend actions to meet customers in ways that promote helpfulness, energy and possibilities.
4. Direct staff to regularly ask questions about changes in work expectations and problems.
5. Form teams to come up with new cool product and service options.
6. Discuss methodologies on how to create the habit of finishing each day on a good note…and starting FRESH the next day.
7. Hold a workshop with all employees on how to eliminate workplace “hiding-spots”.
8. Institute a policy to require co-workers to take turns sharing a “good story” about a work issue each week…rather than repeating bad story news.
9. Have each employee take a pledge to “Not Watch the Clock”. Running from responsibility does not build morale.
10. Bring in the New York Times (or local paper) to assist in developing ways to constructively BRAG about your business/organization and the products/services you offer.

***OK…Now tell me which of these TOP 10 shouldn’t be in YOUR job description.