TRIPLE III TIME: “Does Anyone Hear ME…US?”

Sep 8

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Life working on the frontline often has a feeling of isolation. Most times your main line of COMMUNICATION rests with co-workers and first-tier management.  Contact and discussion time with those at the top levels of business/organization operations are often infrequent and “courtesy-call-ish” in nature.  The resulting personnel activity usually follows a common track:

  • Internal complaining
  • Business remains stagnant
  • Work activity continues but…with minimal leadership influence
  • Workplace “hiding-spots” develop for frontliners and top-level leaders (i.e. He or she is just too busy or “Does Anyone Hear ME…US?” anyway)

Well for this TRIPLE III TIME message…I am going to push the responsibility for COMMUNICATION in the direction of the frontliners.  Think about these ideas:

  1. When did you last send a direct request for a meeting with the lead person(s)?
  2. Have you ever structured a formal agenda to share with leaders as part of your meeting request…IN WRITING?
  3. Because we live in a SHOW-ME WORLD… what new service/product/operation are you ready to show them?
  4. Do you make sure your request is all business and not a personal visit moment?
  5. If you work with a team…are they all involved in the leader meeting request idea?
  6. Are you prepared for whatever form of feedback may result (i.e. professional discomfort)?
  7. Is the information you wish to discuss progressive/action-based?
  8. Have you considered a very specific meeting timeframe (i.e. one (1) hour)?
  9. What meeting structures have you considered to make sure it can NOT become a whining session?
  10. Finally be sure to identify the 1 or 2 or 3 priorities for the visit (i.e. take-home ideas)

BOTTOMLINE:  Leadership is a two-way street…and as frontline leaders it is more than appropriate for you to take the meeting request initiative.

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About Inspiring Innovations, Inc.

Marv Pichla is currently the owner and Creative Advisor for his own small business, Inspiring Innovations, Inc. Sharing his unique experience with entrepreneurship and innovation in public service, Marv consults with public and private business, education, and community organizations to develop new and different problem solving methods through real-life example-based learning. Prior to starting-up Inspiring Innovations, Inc. Marv served as Executive Director for Thumb Area Michigan Works! As Executive Director, Marv used public sector innovation as his guide for the organizations regional career development, employment service, education and strategic planning initiatives. Finally, Marv was raised on a farm in the Thumb Area of Michigan where he claims he received the education principles he values most. However, he obtained his Bachelors and Masters Degrees from Center Michigan University in Public Administration and eventually his Ph.D. from Capella University in Minnesota. Marv can be reached at: mpichla@inspiringinnovationsllc.com

Posted on September 8, 2017, in COMMUNICATION LIVES. Bookmark the permalink. Leave a comment.

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