Very recently I found myself totally lost in the world of technology!  To be honest, the computer action I was trying to accomplish was far from “high-tech” stuff…rather it would be considered by most as a very elementary computer function!  But given my attitude toward becoming more computer-literate…I had to begin “Owning-Up” to co-workers about my “technology disabilities” and seek out a colleague who could help me quickly resolve my issues.

So when I contacted SB…I was greeted in the most professional yet co-worker caring fashion.  In a special kind of way she made “Owning-Up” feel like a very standard, yet important continuous improvement and staff development activity.  SB talked me through the necessary steps…did NOT do anything for me…but made me push and type every button to get me computer-wise… where I needed to be.

The reason this experience is part of this week’s TRIPLE III TIME message, is to encourage everyone to try “Owning-Up” to knowledge and skill weaknesses… and not avoid or dismiss them as unimportant.  Addressing any and all of these types of unknowings can not only improve your workplace effectiveness…but also serve as an avenue to make better friendships.

Additionally, SB served as the best problem-solver I could’ve asked for.  How would my reactions be different if she had ridiculed my techno-weakness, expressed disgust at my lack of computer skills or shared my dilemma with others in a demeaning way.  Think about your experiences on either side of this personnel issue (or others) and consider how was it handled.  Were you SB-like…or the opposite?

“Owning-Up” and seeking quality help in an uncertain workplace learning area is the STRONG way to go.  And when you are asked for “Owning-Up” help…be the professional and caring person that co-workers are hoping for.